Both Founding Partners of ECKY’S PLATINUM AUTOS have often been described as “empathetic and caring, compassionate and supportive” with a willingness to put other people before themselves. Both “Altruistic” by nature.
Over the years, many business sectors have thrived by living and breathing the “Milton Friedman Doctrine” which asserts that the sole responsibility of a business is to look out for their own best interest above anything else and to maximize profits at the expense of the consumer.
This thinking continues to hold true across many business sectors including some in the auto industry — and it is wrong and has continued to both confound and trouble us.
Prior to getting into the Car Dealership business, we spent well over a year researching, investigating, studying, examining and exploring the current state of Traditional Car Dealerships across Canada and the United States. This research also included analysing, evaluating and probing a multitude of surveys, reviews, and evaluations completed by and conducted for car-buying consumers.
As you can imagine, the results generally were not good.
Across a number of surveys and reviews, many of the findings below were highlighted:
Dislike the traditional car buying process expecting it to be a "painful", "frustrating" and "troublesome".
Of customers Don’t trust car sales people.
Believe dealerships work in their own best interest (profits) OVER the customer's best interest (purpose).
Prefer their start-to-finish car buying experience to be all online - especially when most dislike the traditional dealership.
1. To Fix what’s wrong with the traditional car dealership through our 5 POINT PLAN: and,
2. To go ABOVE AND BEYOND in supporting our customers throughout the entire car-buying process
ECKY’S PLATINUM AUTOS was founded and built with a very clear and concrete PURPOSE in mind:
To FIX what’s wrong with and update the traditional car dealership through our 5 POINT PLAN: and,
To GO ABOVE AND BEYOND in supporting our customers throughout the entire car-buying process
It’s ABOUT PUTTING OUR CUSTOMER’S BEST INTEREST OVER OUR COMPANY’S BEST INTEREST
It’s PURPOSE OVER PROFITS
It’s PURPOSE-DRIVEN LEADERSHIP
Our PURPOSE is the Soul of this company.
Ecky Autos prioritises customers' interests, offering transparent pricing, upfront communication, and personalised support with vehicle research, comparisons, and insurance assistance.
Ecky Autos goes above and beyond to provide exceptional support to their customers. From the moment you start your car buying journey, we offer assistance, education, and comprehensive vehicle research. We help you compare different options, provide insurance assistance, and support you throughout the entire process.
Ecky Autos stands out as an all-online car dealership, offering the convenience of purchasing vehicles from the comfort of your home. With their unique approach of wholesale direct to the consumer, they pass on significant savings to customers, making car buying more affordable and accessible.
Ecky Autos sets a new standard by putting an end to dishonest and misleading business practices commonly associated with the car industry. With their commitment to transparency, honest communication, and fair pricing, Ecky Autos ensures that customers can trust every step of their car buying journey.
Through their innovative approach, they eliminate the traditional showroom and sales staff, enabling them to pass on substantial savings to customers. With Ecky Autos, you can secure your dream car at a price that won't break the bank.
Thank you so much Ecky's Platinum Autos! You found me the exact Ford Mustang I was looking for - for $3,000 below any other price I found, you went above and beyond in replacing the brakes and fixing other minor issues and you delivered it right to my house (580 km away) with a full tank of gas! You guys are amazing!
I've bought vehicles from Ecky's Platinum Autos and have referred 4 other friends / family members who've all bought from them as well. Great support, pricing, service !
Love your 5 Point Plan to fix the traditional car dealership .... love your focus on Purpose Over Profits and going above and beyond for us!
I couldn't be happy with my experience at Ecky's Platinum Autos.... you helped me through the vehicle research phase and found me the exact MINI Countryman I was looking for. The price was well below what others were selling for, you saftied it at no cost and delivered it to me with a full tank of gas. Best of all though was your after-sales support. When I experienced an unfortunate tie-rod break 6 months after I bought the car, you were there to help me when it happened by helping me get the vehicle towed and with following up on the warranty details. Even more, when the MINI dealership would NOT honour their warranty for the faulty part and labour, Ecky's Platinum Autos was there to help me get it fixed and they PAID for the entire cost -- over $1,800... Because they did not want to see me stuck with the bill when it wasn't my fault. They went way above and beyond! 🙂
You guys are amazing! From helping me fight get another $1,500 from my insurance company when they wrote my accidented vehicle off to finding me the exact Chrysler 300 I was looking for to delivering it my doorfront with a full tank of gas to supporting me in dealing with a minor noise on the vehicle 4 months after I bought the car.... I would recommend you guys to everyone!
I couldn't be happier with my experience in dealing with Ecky's Platinum Autos. From start to finish, they provided me with amazing support in researching various makes and models to help me narrow my choice of vehicle that would best suit my needs, to finding me the exact vehicle I wanted to completing an inspection to make sure everything was good to safety certifying the vehicle at no cost and delivering it to me in Kingston, Ontario, with a full tank of gas. This is the 3rd vehicle I have bought from Ecky's Platinum Autos. Why can't every other dealership be the same!
Have you ever heard of a dealership advocating for you in your battle with your insurance company to ensure you get a fair insurance claim payout when your insurance company was offering far less than what your "written off" vehicle was worth? Ecky's Platinum Autos did exactly that! They completed full price valuation on my vehicle, wrote a letter to the insurance company, spoke to the insurance rep and ended up getting me $1,700 more than what the insurance company was initially offering me! Plus they found the exact car I was looking for -- for $3,000 below market value and delivered it right to me with a full tank of gas! Thank you Ecky's Platinum Autos.
Amazing experience in helping me through the car-buying process! Love the dealership model!
Best experience we've ever had buying a vehicle. Would recommend Ecky's Platinum Autos to everyone. They went above and beyond on every part of the car-buying process.
Can't say enough good things about Ecky's Platinum Autos. They spent over 4 months helping me research different vehicles to help me find what make and model would best suit my needs, they went out and sourced the perfect vehicle for me and found one $4,000 below market value, they inspected it, saftied it and delivered it to me in Toronto with a full tank of gas. They've also alway been there for me anytime I had any questions long after I bought the vehicle.
Great support in helping us research the car market, find the car we wanted and for the best price! Such a pleasure to deal with you guys!
Get in Touch with Ecky Autos Today for a Seamless and Personalised Car Buying Experience
Our Online Customer-To-Car Matching model ensures top-quality vehicles at competitive prices, eliminating the hassle of traditional dealerships. Enhance your car-buying journey with Ecky Autos for a streamlined and satisfying experience.
At Ecky Autos, we prioritise your empowerment throughout the car search and purchase journey. As an esteemed “Online Customer-To-Car Matching” Auto Retailer, we serve as your dedicated partners and advocates, not mere salespeople. Our mission is to find the perfect vehicle for you, at the best possible price. With our unwavering commitment to your satisfaction, trust us to provide expert guidance, transparent assistance, and a seamless car-buying experience that truly puts you in control.
It takes more than 30 minutes to make a $30,000 decision on the car you want to buy… we understand that buying a car is an important life decision. That’s why every car we sell comes with a 5-Day Exchange Guarantee. Take the time and make sure the car you buy fits with your standards and current life style. If it doesn’t meet your expectations, you can exchange it with no hassle and no questions asked.